Comments on: Amazon MP3 Downloads: Good and Bad

By: Kirk

Kirk — Wed, 31 Oct 2007 07:45:15 +0000

I went through their help pages and sent an email. They replied pretty quickly;
less than 24 hours. FWIW, I’ve always found Amazon to be rapid and fair in their
resolution of problems.

Kirk

By: Solburn

Solburn — Tue, 30 Oct 2007 19:56:56 +0000

I just experienced the same thing today. How long did it take for them to refund you and how did you let them know that you didn’t get your music?

Thanks.

-Sol

By: AxelFeldheim

AxelFeldheim — Wed, 03 Oct 2007 07:26:46 +0000

I'm also Mac user & just wanted to report that I was able to purchase a single song easily & successfully without installing their download app. I realize that you have to use it to get a whole album, though. My experience is here.

I think it's lame that they simply refunded your money for the 2nd album instead of making the download work. That's "beta" for you. But I do like that they have some good classical albums, that there is no DRM & that the MP3s are encoded at a higher rate than those from iTunes.

By: Kirk

Kirk — Tue, 02 Oct 2007 15:36:28 +0000

I have a US address and credit card.

Kirk

By: fahirsch

fahirsch — Tue, 02 Oct 2007 13:39:09 +0000

Since you live in France, how do you buy in the US Store? I ask because I live in Argentina.