Belkin UPSs = Crap
I don’t often write articles here just to rant about products I don’t like, or that don’t work, but today I want to make an exception. About a year and a half ago, I bought three Belkin UPSs (uninterruptible power supplies) to protect the Macs in my home office. I have a Mac Pro, and my wife and son have iMacs. Out of the three UPSs I bought, I had to return one because it simply didn’t work, and now a second one has stopped working – when power cuts (which happens occasionally here in the country) it just goes BZZT and my Mac Pro restarts.
While I got the first one exchanged (a process that took about two months), I’m not going to even bother to get the second one exchange. Belkin has shown me that these products are crap, and that their customer service is slow and inefficient. So this is just a warning – if you need a UPS to protect your computer (something I’d recommend in most cases) buy from a different company. I’ve just ordered an APC unit to replace my Belkin, but I don’t know if that works any better. In any case, Belkin is crap. (To be fair, they make some very good products, but not UPSs.)
Posted: 5/6/2008 by kirk | Filed under: Miscellanea | 3 Comments »
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I’m not too happy with them either, Kirk. I bought a Belkin Clear Case for a
new iPhone (which apparently was a revised version of what they had
previously sold, which had some serious flaws like opening up when least
expected, so that the iPhone falls to the ground). It’s a nice case in many ways,
but clearly manages to scratch the metal siding on the iPhone when it’s in the
case. I contacted Belkin, and all they told me was to return it for a replacement.
I just wanted them to be aware of the problem so they could correct it. I’m not
sure whether or not they get it, and would advise anyone to avoid their iPhone
cases for now.
Belkin was one of the first companies to do iPod accessories – not only cases.
Back in the day, they had good, innovative stuff. But the company does a lot of
different things, and I wonder if, in recent years, they have been bought out or
simply lost track of quality.
I recommend APC.
I have used them (at least a dozen and a half) for many years, at home and in my office, without problems.
Al Maloney