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The iTunes Guy Looks at Missing Artwork, Shuffling in iTunes 12 and More

It’s time for a grab-bag column. Some of this week’s questions deal with iTunes 12: What do you do when album art disappears? How do you mark TV shows as watched? And how do you play music in shuffle mode in iTunes 12? I also look at a question about gifting a movie you’ve purchased […]

Deleting the iTunes Album Artwork Cache Folder May Resolve Problems with Album Art Displaying

I’ve recently gotten a number of emails from people with iTunes issues where album artwork doesn’t display correctly. There’s a simply trick that can resolve these issues: it involves deleting a cache folder that iTunes stores on your computer to speed up the display of album art. When you view files in iTunes, the app […]

iTunes 12 Sync Problems: Why Doesn’t Syncing from iTunes to iOS Devices Work?

Syncing isn’t easy; syncing a variety of disparate content from iTunes to iOS devices is complex. There have always been problems with syncing, but lately, these problems have increased. I get lots of email from readers, both of this website and of my Ask the iTunes Guy column on Macworld, and lately a lot of […]

iTunes 12: Pressing the Spacebar Does Not Play or Pause Music

One of the basic playback controls in iTunes has always been the spacebar: press it to either play or pause music. This works in your Music library, in a playlist, when you’ve selected a CD, and also for playing videos, podcasts or audiobooks. But in iTunes 12, I’m finding that this doesn’t work all the […]

The iTunes Guy Looks at More iTunes 12 Questions

With more and more users updating to iTunes 12, I’ve been getting a huge number of questions about how to use this new version. In this week’s column, I look at more questions about iTunes 12. (The last column was a Special iTunes 12 edition.) I discuss adding artwork to files, deleting artwork, and changes […]

iTunes 12: Join Tracks When Importing CDs

I’ve been getting lots of emails about the “Join CD Tracks” option in iTunes 12. If you insert a CD in your drive, then select it in iTunes, there is an Options menu near the top-right of the window. Select the tracks you want to join, then click that menu and choose Join CD Tracks. […]

iTunes 12 Displays App Update Information Again

Since the release of iTunes 12, there was a bug in the Updates section of the App library. When you viewed an update, there was no information about what was new in the latest version. This information displayed in the iOS App Store app, so it was clearly an issue with the way iTunes 12 […]

Add Album Art to Multiple Tracks in iTunes 12

iTunes 12 has changed the Info window; the one you see when you select one or more tracks and press Command-I to edit metadata. This window is especially different from the previous Info window when you select multiple items as it has an Artwork tab. You can add album art to multiple tracks by clicking […]

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