Why I Returned My iPhone 6

As I recently wrote in a Macworld article, Why I’m returning my iPhone 6 (well, maybe), Apple’s latest phone just doesn’t work for me. When I wrote the article, I was still on the fence, but this morning, I’ve returned the iPhone 6.

I found it interesting that a large number of commenters to the Macworld article agreed with me. I thought I would seem like a curmudgeon, but I’ve been hearing from many people by email, and on social media, that they, too, just don’t find the iPhone 6 to be to their liking.

The only reason is its size. My iPhone is a very personal device, one that I carry with me most of the time, and one that is a link to the world, whether by phone or text (which I actually use very little), or by email, Twitter and other services. For me, the iPhone allows me, in part, to not be at my desk all the time. As a freelancer working at home, I like the freedom I have to not work set hours, and having the iPhone in my pocket means that if something urgent comes up, I can be notified, and get back home.

I used the iPhone 6 for a week; I went back to the iPhone 5s on Friday, to see if I really liked it better. And I did. This may be because of its familiarity; it’s a comfortable size. I can hold it comfortably in one hand, and do most of what I need with just one hand. The iPhone 6, however, felt alien, as though it was just not the right size for my hand. Granted, iPhones have always been smaller (I don’t consider the taller display of the iPhone 5 and 5s to be that different from previous models), so the iPhone 6 was very new. But it just wasn’t right for me.

I’ve always bought unlocked iPhones, and I’ve bought them from Apple, so I have the option of returning them within 14 days. I appreciate Apple’s return policy that allows me to try out a new device. I’ve never returned any Apple products for this reason before; I’ve exchanged defective Macs, but never sent back something I simply didn’t like.

In the latest episode of my podcast, The Committed, our guest, Christina Warren, asked if I wouldn’t feel tech lust not having the latest iPhone for a year. I don’t think I will; it’s a wonderful device, but there’s nothing really compelling in the iPhone 6 that I’ll miss, other than the ability to have 128 GB, so I can store more music on my device. Sure, the display is a bit nicer, the camera a bit better, but if the device isn’t comfortable to use, then what’s the point?

This will be the first time I’ve kept an iPhone for two years. I’ll certainly upgrade next year, to the iPhone 6s or 7, whichever model they release. I may not have a choice next year, and may have to choose a larger iPhone. But I think with the number of people who still want a smaller model, Apple is likely to offer three sizes with the next iPhone. We’ll know in a year.

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